One crucial item that is often overlooked by Security Integrators and end-users is why the supply chain matters. Tom Larson, Chief Technology Officer at BCDVideo says “supply chain issues impact customer satisfaction for integrators and end-users at all stages of an integrator’s job – at presale, during deployment, and for after-sale support.”
All along the supply chain, certified systems builders facilitate value to integrators and ultimately the end-users, says Larson. This ensures rapid availability of equipment, flexible payment terms, expertise with system configuration, and the nurturing of a close working relationship with integrators.
Tom Larson, Chief Technology Officer, BCDVideo
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