Professional Services

BCD offers professional services to our customers to ensure project success. Be it greenfield or expansion for an existing VMS installation, the BCD professional services team stands ready to assist our customers in meeting critical project goals and deadlines.

Our Services

We ensure that your recorded video is always accessible

Network Deploy / Provision

For customers that handle physical design and networking hardware decisions in house, BCD offers configuration services for the networking hardware chosen. An end-user may require a specific switch vendor’s products to be installed for video surveillance, but lacks knowledge of specific protocols to make the system function as efficiently as possible. BCD Professional Service team members are well-versed networking protocol theory and work closely with our customers to meet the needs of the end-user.

Network Assessment

Video surveillance solutions today require that the underlying network infrastructure is reliable. The BCD, professional services team, is composed of highly skilled network engineers with a focus on the video surveillance industry. A thorough network analysis before a VMS deployment or expansion ensures that the installation process runs as intended. Network analysis post-VMS installation can help to identify issues and offer solutions that bring system functionality to its optimal state.

Development & Integration Services

Targeted custom solutions for specific and unique client needs
• Assessment and design
• Collaborative development
• SDK / API integration
• Database migration / integration
• Scripting
• Macros

SAN Provisioning

Reliable storing of recorded digital video, and the ability to retrieve this data at will is crucial to any VMS installation. BCD has gone to great lengths to certify highly available storage solutions, from leading storage vendors, for integration with many of today’s video surveillance applications. The BCD Professional Services team are experts at the design and deployment of these solutions. Our team can configure and validate these solutions onsite, around storage requirements defined by the customer. Together, we can ensure that the recorded video is always accessible by the end-user.

Network Design

Proper network design is a critical factor in successful video surveillance implementations. Choosing the correct networking hardware when planning for a new install, or integrating into an existing install, makes all the difference in meeting timelines defined by end-users. BCD has partnerships with leading network technology vendors whose hardware is optimized for low latency digital video delivery. BCD professional service team members have trained extensively in these networking products and can design solutions to meet any customer need.

“BCD is a perfect fit for our business and exactly what we want to provide to our customers. Their awesome service has kept us coming back.”

Karl Prince

Finance Director, AES Systems