Most Trusted Source for IP Video Surveillance Solutions
BCDVideo is your partner offering both pre and post-sales support. BCDVideo provides video surveillance technical support with expertise in IP video security, networking, storage, and more.
BCDVideo’s products all come standard with lifetime telephone support. In addition to traditional phone support, BCDVideo Dell based solutions feature a 5-year, on-site, next business day, Keep Your Hard Drive warranty. The BCDVideo features embedded in the systems allow for remote access, remote video recovery, and full system monitoring.
BCDVideo-branded products come with a 5-year hardware warranty that includes next business day, on-site and remote support by certified technicians. For select products, this warranty can be upgraded to a 7-year period.
In addition to the standard hardware warranty, BCDVideo offers a Keep Your Hard Drive feature to give you complete control over your sensitive and critical data. While it is still possible to return your drive, this waives the requirement to return failed drives.
Please note the availability of next-day service and the estimated response time may vary based on the accessibility of the product location.
For more information about BCDVideo’s product warranty, please reach out to your respective sales representative or contact us at email@example.com
5-Year Product | Global On-Site Next Business Day | Keep Your Hard Drive | Upgradeable to 7-Year
Video Recording Servers
Enterprise SAN Storage
Enterprise Scale-out NAS Storage
Access Control Servers
Access Control Workstations
Apollo Video Recording Servers (Discontinued)
Neptune Video Recording Servers (Discontinued)
Gemini Workstations (Discontinued)
5-Year Product | Global On-Site Next Business Day, Upgradeable to 7-Year
Professional Aurora Servers (discontinued)
Enterprise Nova Servers (discontinued)
SuperNova Servers (discontinued)
Nova Storage (discontinued)
5-Year Advanced Replacement
Edge-Core Network Switches
Environmentally Hardened Network Switches
3-Year Chassis On-Site Warranty, with Hard Drive Advanced Replacement
Orion Servers (discontinued)
Gamma Workstations (discontinued)
2-Year Parts Warranty
Environmentally Hardened Servers
Extended Life Limited
Limited Lifetime,Upgradable to 3 or 5 year Advanced Replacement